Confessions of a Property Manager Pt 8

I feel like I have talked about this subject numerous times on the internet and with coworkers and friends. I just can't let it go so I've got to slap at it again since it's a thing that slaps at me every week.

It seriously BLOWS MY MIND every single day how adults cannot connect any dots and have little to no humanity or any level of brain connectivity or understanding.
Here is what I mean:
People get so mad when they come to the office and I do not have their package. They say "Ugh, but I have a note in a mailbox from the post office that says they took it to the manager office". I say "That's a really neat story! Cool. So, what he does is he puts those love notes in everyone's mailbox then comes to my office and attempts to put them in my office. What does he do when I am not here? Hmmm? Let's just stand here and stare and blink at each other until you connect the dots...."
I literally have to continue on and explain to people, IF THE MAILMAN COMES TO MY OFFICE.....AND I AM NOT HERE, THAT MEANS THAT THE OFFICE DOOR IS CLOSED AND LOCKED....... AND HE, THEREFORE, CANNOT LEAVE SAID PACKAGE IN MY OFFICE........ "But this note says it is here..."
*facepalm*
A woman came in yesterday and was annoyed that her "time sensitive package" was supposed to be here last Thursday. It was now Monday and it is still not here. Oh the horror. And I try to joke a little and say, Yeah, you know it's the holidays and they are running around like crazy yadda yadda. She goes, "Well this is time sensitive. It is walnuts from Oregon and I need to them to make my holiday nuts" or whatever and I just about lost my shit. NUTS ARE TIME SENSITIVE? Are you kidding me? No. Time sensitive items are things such as needing to get an important legal document signed and turned into court so that your case doesn't get thrown out. FUCKING NUTS ARE NOT TIME SENSITIVE..... Jesus!
Then today, the mailman came in and brought me 25 packages. I said "Holy cow! I do not envy you today!" He says "Yeah, the main office was supposed to deliver the packages to me while I was on my route yesterday but they did not do that so I now have to deliver 25 today"... Poor guy is really old and super duper nice and I felt bad for him.
This woman comes back in my office this evening and says "Well, my package better be here!" As if she's threatening the powers that be... I said "You're in luck, it is here! And yes, I see on your package that it was supposed to be here 11/30 but it got here today, 12/5. The poor mail guy was bombarded with 25 packages today since the main office was not able to bring him the load yesterday"... She says "Well, it's no wonder the postal service is going out of business. They need more people to work and no one wants to work there!" I look her dead in the eyes and say "Well, can you blame them? No one wants to work for the post office because you have to get yelled at all day by people who want their packages and you have to stand outside in freezing temperatures and you have to approach people's front doors when you have no idea what is behind them, like a vicious dog or an insane person with a gun..." Very slowly I see her start to use her brain and realize that. "Oh.... yeah, I guess that makes sense..." I then say "So, I always make a point to be extra nice to the mailman because I know the majority of folks are probably really nasty to him". She walked out with her time sensitive nuts and I hope she FUCKING ENJOYS THEM.

I just wish people could learn to have a compassion for others. I think it should be required that EVERY SINGLE PERSON work at least 1 year in a customer service position. Work with people. So that one can have an understanding of the way things work and how people act and how to react and how to empathize.....

Is it so hard?

Apparently.