Example: I have a resident, let's call him Timmy, who complained that his upstairs neighbors are loud all the time. They, let's call them Jane and Bob, are allegedly up all night and their dog jumps and barks all day long. When in reality, Jane and Bob work full time jobs and sleep all night and work all day, so there is no way they are "up all night." And while they are away their dog is kenneled and has a bark collar. Jane and Bob tell me that, in reality, Timmy is the loud one. He has a screaming child and he smokes pot all the time and the stench seeps up into their bathrooms but they haven't complained about it because they don't want to start a war. Jane and Bob bought a house and are moving out soon. Good for Jane and Bob. If only Timmy would leave so the good residents could stay...
Example: Let's call him Benjamin. Benjamin always has something to complain about. The sprinklers are going off. There is dog poop in the grass. The ground gets icy in the wintertime. Blah blah blah. But mister Benjamin and his wife fight all night long and can be heard yelling and swearing at each other to the point that police are called. The day after wife moves out a new girl arrives. Oooooh, looks like Benjamin had a girlfriend... #scandal! xoxo, Gossip Girl
Example: Let's call her Sally. Sally drives recklessly. Sally has a messy patio covered in cat litter boxes. Sally has 3 vehicles and a trailer that she never registered with the office. Sally decides to leave town for 3 months. We had to repave our parking lot. I sent out letters and emails a handful of times to residents letting them know ahead of time that all vehicles will be towed on a particular morning if they do not move them. A large vehicle was left in the parking lot with an out of state plate and expired tabs. I had the vehicle towed across the street, where is sat for a week before I had to get it actually towed to am impound. The next day Sally returns and asks me if I know anything about her vehicle. Oh, Sally, was that vehicle yours? The one you never told me about? The one with out of state plates? The one with expired tabs? Sally gets mad and says I should have called her and told her about the repaving of the lot. Because yeah, I had time to personally call all 200 of my residents.... Sally demands I pay for her car to get out of impound. No Sally. No... It is time for YOU to adult now, Sally... #adulting #responsibilities
Example: Let's call him Cory. Cory has an outdoor cat. The lease states that all animals need to be on a leash at all times in the community. ALL ANIMALS, Cory! At one point, we had 4 cats roaming the community, spraying buildings and shitting on people's patios! We caught one and took it to SCRAPS. I got complaints from a handful of Cory's neighbors that he has an outdoor cat. I sent a letter to the community regarding outdoor pets and that it is not a thing that can happen. Cory called me and said he was allowed to have an outdoor cat. I said "Show me this in writing where this is permitted." Cory couldn't prove it and he was mad. He said cat is a companion animal for anxiety but the cat gives him anxiety when it is indoors...So cat NEEDS it to be outside all by itself... *rolls eyes* Nope, Cory, you can't have an outdoor cat.
Example: Let's call him grumpy. Grumpy is a hoarder and he smells. Grumpy's dumpy car leaks oil all over my parking lot every day. Grumpy complains that I send out notices left and right for fun. Grumpy doesn't renew his lease in time, after I sent him 2 letters, 1 email and gave him 1 courtesy phone call. Grumpy gets mad when his lease reverts to month-to-month at the market value. Grumpy is grumpy about this and yells that he is going to sue me and calls my boss. My boss tells him to just leave. Grumpy leaves, alright. But he grumps his way through it and tells me it's MY fault that he has to move. Grumpy hoarded for 20 years so moving was hard... Grumpy needed my graciousness to allow him to stay an extra 5 days because he has so much filth to remove from the apartment. Grumpy is gone now. #ByeGrumpy
Example: Let's call him psycho. Psycho complains that he hates when people post things on his door. He complains that banks are legalized thieves. He complains that the internet is evil and the government is corrupt. He has a distrust for technology. All of a sudden, psycho has an issue with his garage. We replace the motor for him. He still insists it doesn't work. Everything is brand new but when he pushes the button on his remote nothing opens. We replace his motor again. He keeps having this issue. Come to find out, he is pushing his remote button in one millisecond, which is not enough time to let the remote communicate to the motor to trigger it to open. Psycho is impatient and cannot take a full 1-2 seconds to push the button. Psycho gets mad. Psycho tries reprogramming his garage himself and that really messes things up. Psycho screams at the leasing consultant and the maintenance guy. The very next day I try to talk to psycho and help him and walk him through how to properly operate his garage remote. But psycho doesn't like this and psycho screams and curses in my face and throws my office chair and punches my desk like a TOTAL psycho. I call the police on psycho. Psycho has a concealed weapon and takes controlled substances. Psycho continues to be psycho and sends me hate mail via certified letter.... And psycho was the one who had something to complain about. Sheesh.... #psycho
I think I need a vacation?
I think I need a vacation?
